Privacy Policy

1. Introduction

Welcome to NRG Payments. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website or use our services, and tell you about your privacy rights and how the law protects you. 

2. Important Information and Who We Are

Purpose of This Privacy Policy

This privacy policy aims to give you information on how NRG Payments collects and processes your personal data through your use of this website and our services, including any data you may provide when you sign up for our service, purchase a product, or take part in a promotion.

Controller

NRG Payments is the controller and responsible for your personal data (collectively referred to as “NRG Payments”, “we”, “us” or “our” in this privacy policy).

3. The Data We Collect About You

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

  • Identity Data

  • Contact Data

  • Financial Data

  • Transaction Data

  • Technical Data

  • Profile Data

  • Usage Data

  • Marketing and Communications Data

4. How We Use Your Personal Data

NRG Payments will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.

  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

  • Where we need to comply with a legal or regulatory obligation.

5. Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorized way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.

6. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:

  • Request access to your personal data

  • Request correction of your personal data

  • Request erasure of your personal data

  • Object to processing of your personal data

  • Request restriction of processing your personal data

  • Request transfer of your personal data

  • Right to withdraw consent

8. Changes to This Privacy Policy

NRG Payments reserves the right to update this privacy policy at any time. We will provide you with a new privacy policy when we make any substantial updates.

9. Contact Us

If you have any questions about this privacy policy or our privacy practices, please contact us at aubrey@nrgpayments.com.

*Last updated 2/10/2025